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      Customer SuccessCamp Boston 2018 in Billerica

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      April 23, 2018

      Monday   9:00 AM

      35 Middlesex Turnpike
      Billerica, Massachusetts 01821

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      Customer SuccessCamp Boston 2018

      The Customer Success Association Presents: Customer SuccessCamp Boston 2018 Designed for practitioner Customer Success Managers, Customer SuccessCamp will provide a mix of basic CS knowledge and skills-based training, allowing you to immediately improve how you work hands-on with customers to increase success. The following key topics will be covered: The Mission of Customer Success: Role, responsibilities, functions and realistic expectations for Customer Success in your organization What it takes to be a great Customer Success Manager: Skills and competencies that pave the way for maximum effectiveness How to achieve impactful customer engagement:  Techniques, tactics and best practices that move the needle and get your customers to recognize your incredible value (Registration is limited to 100 attendees to ensure maximum interactivity and optimized networking.) Schedule: 08:15:  Check-In, Continental Breakfast and Conversation 9:00 - 12:00  Customer SuccessCamp About the Presenter Jason C. Whitehead is CEO of Tri Tuns. Jason is a passionate thought leader in the field of customer success and software user adoption. Jason's 20+ years of experience leading technology implementation and adoption programs has given him the expertise to help organizations overcome the largest challenge they face - getting people to use technology to deliver results. Jason has a master's degree in information systems from the London School of Economics, a master's degree in organization development & strategic human resources from Johns Hopkins University, and a bachelor's degree in business administration from George Washington University.

      Categories: Business & Networking

      Event details may change at any time, always check with the event organizer when planning to attend this event or purchase tickets.
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